Workshop on Uses and Misuses of Connected Devices

3rd–4th April 2019


The Alan Turing Institute
British Library
London

Motivation

Within the context of the Internet of Things (IoT), emerging technologies based on networks of sensors bring both opportunities and threats. New use cases are being explored across the public and commercial realms, but new risks of privacy invasion and other individual and social harms are also being created and debated. Connected devices are being deployed in and across a rapidly increasing range of ‘smart’ contexts, including the physical body, the home, the office, service infrastructures, transport, urban spaces, farms, forests, rivers and seas. Traditional notions of public and private space are disrupted. Data, including personal data, from these contexts are increasingly important for commerce, public services and law enforcement. Regulatory recognition of ‘privacy (or data protection) by design’ points towards making IoT compatible with ethical and legal principles and norms and has implications for data science.

We believe that a combination of perspectives and disciplines are required to address key questions:

  • What new challenges do these developments pose for policy-related issues such as governance, ethics, privacy and other rights and freedoms, accountability, trust and transparency?
  • How does the increasing availability of low-cost sensors affect the relationship between citizen and state in determining what is monitored and how the data is evaluated and used?
  • What new possibilities and limitations are there for engaging the public as agents, subjects and critics of IoT?
  • What light do ubiquitous sensing devices cast on the relationship between humans and material objects, on conceptions of space, on the self, and on autonomy?

Structure

The workshop will be organised around four themes, which we briefly outline below.

1. Capturing Data in Public and Private Spaces

The proliferation of networked devices across both public and private spaces has triggered concerns about surveillance and loss of privacy. Monitoring devices in public spaces such as CCTV have been usually justified in terms of security and crime-reduction, but ‘people tracking’ is increasingly a priority for city centre retailers and transport operators. Often it is hard to disentangle whether ‘smart city’ data capture is being carried out for public good or private profit. At the same time, a whole range of new techniques for tracking urban movement and attention are being deployed, such as signal strength from smartphones, cameras hidden in advertising panels, and intelligent street lights as sensor platforms.
While we have relatively little control over the deployment of tracking devices in public spaces, we are also inviting monitoring devices into our homes, and even our bedrooms, in the form of smart heating controls, voice-controlled devices like Amazon Alexa / Google Home, and internet-connected toys. Are normative boundaries between the public and private undergoing a fundamental change, or are we about to experience a move in which the thresholds of privacy are more firmly established?

2. Human Interfaces for IoT Systems

While some connected devices are intended to be undetectable in normal life, others are designed with human interaction in mind. Smartphones are the most obvious example, but there is a range of other devices, particularly in the realm of home automation, which serve both as sensors and actuators and are often underpinned by data processing in the cloud. We are becoming familiar with voice-controlled TVs and smart speakers but even garden parasols can now be opened via Amazon Alexa.
There is a paradoxical aspect to the interfaces that such devices expose. On the one hand, they are carefully designed to provide appropriate contextual feedback as part of the interaction; on the other hand, they typically conceal the data that is flowing out of the local context into a remote server. It could be argued that this duality is essential for usability. Yet it can also undermine trust and be viewed as deliberately misleading the user about the extent to which private data is being shared with unknown third parties. Can the interfaces of interactive devices become more transparent about how data is collected and processed?

3. Legibility of IoT-generated Data

We borrow the notion of data legibility from the core themes of Human-Data Interaction (HDI), where it is characterised as “making data and analytics algorithms both transparent and comprehensible to the people the data and processing concerns”. In particular, we are interested in how data that has already been collected about them can be made accessible and interpretable to people (as opposed to make the data collection process itself more transparent). There are a variety of use cases to be considered, such as: the routes and travel modalities that I use in my daily life; my Quantified Self data collection and use; my patterns in the way that electricity is consumed by appliances in my home; the length of time that I spend watching different genres of streaming content. Of course, just giving people access to datasets does not mean that they find it useful; nevertheless, there is considerable scope for developing techniques to make the experience of ‘reading’ data relevant and engaging.

4. Data Protection by Design for Connected Devices

With the enactment of GDPR, ‘data protection by design and by default’ (DPbDD) has become a legal obligation for the manufacture and deployment of connected devices. Particularly problematic is the notion of informed consent, since this raises questions of the sort mentioned in the preceding paragraphs and is further complicated when data flows across the boundaries of multiple processing systems and organisations.

A key issue is how DPbDD relates to the processes, stages and roles involved in the making and deployment of devices. Who should be responsible for ‘designing privacy (or data protection) in’? To what extent do innovation processes, and training for enacting them, prepare actors for the new obligation, and what changes are required in the education of designers and producers to enable them to fulfil it?
One challenging design factor lies in possible disparities between what a sensor is in principle capable of observing and what it is constrained (by hardware or software) to measure in a particular instance. For example, a microphone may be capable of recording all sounds in the human-audible spectrum but be configured so that it only captures noise levels in decibels. In other words, the device would be designed to be incapable of collecting personal data; nevertheless, it would be difficult for an observer to verify that this was the case. Conversely, a relatively dumb device could be supplemented with other data sources and machine learning to infer much more information about individuals than appears on the surface.

Workshop Agenda

Wednesday 3 April
12:15 – 13:15Lunch and registration
13:15 – 13:25Welcome and introduction
Capturing data in public and private spaces
13:25 – 14:05Gilad Rosner (IoT Privacy Forum, UK)
14:05 – 14:20Alison Powell (LSE, UK)
14:20 – 14:35Lachlan Urquhart (Edinburgh Law School, UK)
14:35 – 14:50TBC
14:50 – 15:15Coffee break
Data protection by design
15:15 – 15:55Alexandra Dechamps-Sonsino (Designswarm, UK)
15:55 – 16:10Phillip Stanley-Marbell (University of Cambridge Department of Engineering, UK)
16:10 – 16:30Grace Annan-Callcott (Projects by If, UK)
16:30 – 17:45Wine reception
Thursday 4 April
9:45 – 10:00Registration
10:00 – 10:15Recap and preview
Legibility of IoT-generated data
10:15 – 13:35Adriana Lukas (London Quantified Self, UK)
10:35 – 11:00Richard Mortier (University of Cambridge Department of Computer Science and Technology, UK)
11:00 – 11:30Coffee break
Policy, strategic initiatives, project reports
11:30 – 12:30Linnet Taylor
Paul Comerford (ICO)
Ewa Luger (University of Edinburgh, Design Informatics, UK)
12:30 – 13:00Discussion
13:00 – 13:45Lunch
Human interfaces for IoT systems
13:45 – 14:25Paul Coulton (Lancaster University, UK)
14:25 – 14:40Ewa Luger (University of Edinburgh, Design Informatics, UK)
14:40 – 15:00Antti Silvast (Durham University)
15:00 – 15:30Coffee break
15:30 – 16:15Breakout session: Research roadmap for The Turing
16:15 – 17:00Report back
17:00Close

Intended Outcomes

IoT has inspired many descriptive and normative enquiries that serve to increase knowledge of the workings and implications of IoT systems. In large part, these enquiries take place along separate lines, governed by single-discipline interests or thematic concerns. Ideally, research into IoT should also converge, drawing upon relevant themes, approaches and disciplines, and aim at an overview as well. A range of themes is implied in the key questions listed above, and the workshop will serve to bring different areas of knowledge to bear upon them. Research approaches to knowledge include data analytics, social and technical network construction and analysis, socio-technical perspectives, legal and rights-related analysis, and public policy. In terms of disciplines, interest stems from electrical engineering, computer science, the social sciences and law, medicine and the natural sciences, and the arts and humanities. Multidisciplinary work takes place in areas such as surveillance studies, criminology, ethics, and the practical design and networking of devices and systems. This wide range exemplifies the existing development of disciplinary attention to IoT and we hope that the event will play an important part in creating and fostering some refocusing of research on common analytical and normative concerns.

Lead Organisers:Ewan Klein and Charles Raab
Co-Organisers:Jon Crowcroft, Ganna Pogrebna, Phillip Stanley-Marbell, Ewa Luger